JobWright shows all your technicians and jobs on a dispatch board. See who's available, where they are, and assign jobs with a few clicks. Technicians receive instant notifications with job details and directions.
Can I see where my technicians are in real-time?
Yes, GPS tracking shows technician locations on a live map. Know exactly where your team is, when they arrive at jobs, and when they complete work.
How do I assign the right technician to each job?
See technician skills, certifications, current location, and schedule availability all in one view. Assign jobs based on expertise and proximity to minimize drive time.
Does JobWright optimize routes?
Yes, route optimization suggests the most efficient order for multiple jobs. Reduce fuel costs and windshield time while completing more jobs per day.
How do technicians receive dispatch notifications?
Technicians get instant push notifications or SMS when dispatched. They see complete job details, customer contact info, and one-tap navigation to the job site.
Can I handle emergency dispatch?
Absolutely. Quickly find the nearest available technician, dispatch them immediately, and notify the customer with arrival time. Perfect for urgent service calls.
What if a technician is running late?
See real-time status updates from the field. If a job runs long, easily reassign upcoming jobs or notify customers of delays automatically.
Can dispatchers communicate with technicians?
Yes, send messages directly to technicians through the app. Share job notes, customer requests, or schedule changes without phone calls.
How does dispatching integrate with scheduling?
Scheduling and dispatching work together seamlessly. Scheduled jobs appear on the dispatch board ready to assign. Dispatched jobs update the schedule in real-time.
Can I track technician performance?
Yes, see metrics like jobs completed, average job duration, on-time arrival rate, and more. Identify top performers and areas for improvement.
Ready to Dispatch Smarter?
Join thousands of trade professionals who dispatch efficiently with JobWright.